Emergency Messenger Contact Settings Reset Info
PLEASE NOTE: All Parents’ Emergency Messenger Contact Preferences Have Been Reset
Roaring Fork Schools use Infinite Campus, a web-based student information system, to communicate with parents regarding emergency situations. To ensure that parents receive critical information during an emergency, closure, or other urgent situation, all parents’ emergency message contact preferences have been reset default to sending parents a text, phone call, and email in the event of an emergency. (Please note that your preferences for receiving non-emergency notifications will not be reset.)
After emergency communications go out, we always hear from families who did not receive the message because of how their communication preferences are set. For instance, we received such feedback from families after the snow day message went out last month. Because emergency messages are of the utmost importance, we are doing a one-time reset to make sure parents are opted in to receive messages through all channels.
Even with this resetting, parents will only receive these notifications if an accurate phone number and email address are listed in the Parent Portal account. At both the district and school level, we use the most recent contact information provided and the preferences selected by parents during the student enrollment process. It is very important that parents and guardians maintain accurate contact information at all times to ensure that you receive information--especially emergency communications.
We apologize for any inconvenience this may cause to parents.
To change your contact settings for emergency notifications, see the instructions here.